Transparent Pricing
Transparent Pricing for Practical Business Growth
We offer straightforward, fixed-fee services that make expert IT and web support more accessible than big London agencies — with no lock-in and no inflated retainers.
Simple, Transparent IT Support Plans
Choose the right level of support for your business. No hidden fees, cancel anytime.
Essential
For small teams and startups that need reliable, fast support when issues arise.
- Remote Helpdesk Support
- PC & Mac Support
- Software Installation
- New User Onboarding
- Network & Server Management
- Basic Security Setup
Proactive Growth
The best choice for growing businesses that want to prevent problems before they start.
- Everything in Essential, plus:
- Proactive System Monitoring 24/7
- Managed Antivirus & Security
- Microsoft 365 Management
- Cloud Backup Monitoring
- Monthly Health Reports
Custom
For businesses with specific needs like on-site support or advanced security.
- Everything in Proactive, plus:
- On-Site Support Options
- Dedicated IT Strategy
- Custom Project Work
- Advanced Cybersecurity
- Monthly Health Reports
Please note: Our Essential and Proactive Growth plans are designed for teams of 5 or more to ensure comprehensive coverage.
Cloud Services Built for Modern Businesses
One-off cloud solutions to protect, optimise, and future-proof your digital infrastructure.
Cloud Backup & Disaster Recovery
Keep your business running with secure backups and instant recovery across all devices and locations.
- Automated Cloud Backups with Retention Policies
- Disaster Recovery Planning & Testing
- Multi‑Location & Geo‑Redundant Storage
- Ransomware Protection & Versioning
- Fast Recovery for Critical Systems & Remote Teams
Cloud Migration Services
We ensure smooth, low-downtime cloud migration to Azure, AWS, or Google Cloud with optimal performance.
- Initial IT Audit & Cost‑Efficiency Assessment
- Phased Data & Application Migration
- Security & Compliance Enablement (GDPR, Cyber Essentials)
- Ongoing Support & Cost Optimization
- Team Training & Change Management
Launch-Ready Websites & SEO That Works
Clean builds. Clear audits. Better rankings. Everything your growing business needs — no fluff, no lock-in.
Website Development
Custom-built websites using WordPress, Next.js, Webflow and more — designed for speed, mobile responsiveness, and better conversion.
- Discovery Call & Requirements Gathering
- UI/UX Wireframes & Design Consultation
- Development (WordPress, Webflow, or Next.js/Nuxt etc.)
- Mobile & SEO‑Optimised Build
- CMS Setup or Headless Integration
- Basic Analytics & Form Tracking Setup
SEO Audit & Optimisation
A detailed SEO audit and optimisation plan to help you rank higher and drive relevant traffic — fast.
- Technical SEO Audit & Site Health Report
- Keyword & Competitor Research
- On‑Page SEO Recommendations
- Google Analytics & Search Console Review
- SEO Optimisation Plan for 90 Days
- Optional Implementation Support
The Advantage of a Modern Partner
We offer what larger, slower agencies can't. This is our commitment to you.
Direct to Expert
Work directly with your lead technical expert — no account managers, no handoffs, just fast, informed answers.
Agility and Modern Tech
We deploy the latest tools — not legacy systems — so you get faster delivery and better long-term scalability.
True Partnership
We treat your business like our own — transparent, responsive, and always aligned with your goals.
Have Questions? We Have Answers.
Can’t find the answer you’re looking for? Reach out to our customer support team.
Why choose Nexa ICT over a larger IT company?
You get a dedicated, personal service. You'll speak directly with an experienced engineer who understands your business, not a generic call centre. We're more agile, more responsive, and your success is personal to us.
My business needs something not listed in your plans. Can you help?
Absolutely. Our 'Custom' plan is designed for this. Contact us for a free consultation, and we'll build a support package tailored specifically to your needs.
Do you supply hardware?
Yes, we can supply laptops, desktops, printers, firewalls, switches, and much more. We may also be able to find lower prices for the same quality hardware. In addition, we can arrange for the setup, including delivery and installation for starters, leavers, and upgrades for any hardware we supply.
How do we contact the helpdesk?
You can call, email, or use our webchat service to contact the helpdesk.
Why do you use React/Next.js instead of WordPress?
For better performance, security, and scalability. While WordPress is great for simple blogs, our modern tech stack provides a faster, more secure experience for your visitors and a better foundation for your business's future growth.
Can you manage all IT needs?
Yes! We will complete a full site survey and if there’s something specialised that you need but we don’t support directly, we will recommend a trusted expert and work with them, making sure your needs are met and aiming to exceed expectations.